Monthly Archives: April 2010

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Looking for a Technical Writer?


Did you come here looking for a technical writer?  I am an experienced senior technical
writer living and working in the Northern Virginia/Washington, DC area with
project experience spanning federal government contracting, higher education,
Internet services, financial services, Non-Governmental Organizations (NGOs),
broadband ISPs, telecommunications, and IT training.

Current and previous clients include United States Customs
& Border Protection, Neustar, Gallaudet University, Inter-American
Development Bank, Securities & Exchange Commission, Road Runner High Speed
Online (now Time Warner Cable), and WorldCom (now Verizon Business).

 I’ve am a hands-on “one stop shop” technical writer with
much of my career spent as a consultant to technical teams developing and
deploying new and emerging technologies. So I’ve developed Software Development
Life Cycle (SDLC) documentation, Policies & Procedures, operations guides,
technical architecture documentation, user guides, job aids, and online help
with a minimal drag on technical staff resources.

You can find my full resume and availability over at
willkelly.com. Or, you can learn more about me by perusing my LinkedIn profile.

 
Contracting Life Work

Updates to willkelly.com

I did some updates to willkelly.com, my professional website including updating my resume and availability.

 
Projects@Work Published Articles Writing Samples

Projects@Work – Pocket PM

I bide my working days (and nights) between a client site and my home office, so the concept of mobility and project management has been on my mind, even more so after I bought my iPhone 3GS. Already, cloud-based project management applications such as LiquidPlanner and Mac project management applications Merlin 2 and SharedPlan Pro, among others, are extending their applications to the iPhone. There is also a class of iPhone project management applications — while a minority in the App Store — offering a surprising range of features and flexibility.

via www.projectsatwork.com

 
Gadgets iPhone Mobile Devices Web/Tech

How I took my Business and Pleasure Reading Mobile

Kindle My current projects as a technical writer mean I flit back and forth from my home office and client sites all the while not cheating my avid reading habit (or my Timbuk2 bag doing a number on my shoulder) so I’ve been looking more to my Kindle and iPhone for my personal and professional reading

I’ve been a Kindle user since their 1st generation device debuted and the move to an eBook Reader has had its ups and downs for this former English Major. A new benefit of the Kindle is that now Amazon is letting you read your Kindle books on your PC and your iPhone.

As somebody who has surrounded themselves with print books since they were old enough to read I recommend you test out reading via ebook.

read more »

 
2007 Microsoft Office system Collaboration Tools Microsoft Office Microsoft Office 2003 Microsoft Office 2010 Productivity Technical Writing Work

Is Microsoft Office in Danger?

WebOffice_Logo Having spent some of my professional life as a technical
writer and consultant and then writing for technology industry web sites and publications like WebWorkerDaily and Projects@Work, I’ve gotten the benefit of viewing Office productivity suites – Microsoft Office and web office suites
like Google Apps and Zoho Business from all sides.

Microsoft Office has indeed grown in complexity – Microsoft Office 2003, Microsoft Office 2007, and the upcoming Office 2010 all added more features that grow the venerable Office suite into more than just a tool to compose and save your documents, spreadsheets, and presentations.

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Collaboration Tools SharePoint Technical Writing Web/Tech Work

Take your Team from Email Inboxes to Online Collaboration

Diagram showing overview of cloud computing in...Image via Wikipedia

There is a dizzying array of online collaboration applications available today that can satisfy the requirements of organizations with teleworkers, virtual teams, and freelancers. In fact,  I’ve thought there are almost too many choices and that potential buyers have to really nail down their online collaboration requirements.

What many of these online collaboration offerings gloss over is the proper implementation of such a collaboration solution and the best ways to move users from depending on their email inboxes and other file stashes to migrating their documents and processes online. A good implementation is platform agnostic – these tips can apply to cloud-based solutions or a solution you remotely access on your employer’s network – and should involve around user requirements, “spring cleaning”, and maintaining user productivity.

Here are some tips to better manage moving your team from their email inboxes to online collaboration:

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Gadgets Mobile Devices

My Thoughts about the iPad Launch

IPad While I’ve definitely tried to keep a discerning eye towards the launch of the iPad, I don’t think I am going to buy one just quite yet.

However, I do feel the Steve Jobs/Apple tractor beam dragging me in ever so
slowly into the gadget’s orbit. This said as a guy who owns an iPhone 3GS and
has multiple Macs in their home.

My current excuse is that I am still trying to find a use case to drive me to purchase an iPad. As a technical writer who writes technical documentation and even articles for publication, I need it to be a document platform. With the exception of iWork, the iPad apps just aren’t in place yet to make this happen.

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Productivity Project Communications Project Management Web/Tech Work

5 Signs your Organization is Ready for Teleworkers

If teleworking is a goal for you, the first thing you need to know is that many organizations just aren’t ready for teleworkers. They lack the infrastructure, mature processes, management, and the maturity to work with remote employees in a productive manner. Having seen telework programs both in the United States federal government and in the commercial sector, I tend to believe that organizations have to reach a certain level of maturity in order to have a successful telework program because its success is by no means a turn key affair.

Here are 5 signs to look for that mean your organization is ready to support a telework program:

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