5 lessons I’ve learned from coaching writing

Photo by Markus Spiske on Unsplash My work as a technical writer sometimes means that I have to coach solutions architects and other technical people in the fine arts of writing. It’s a part of my work that I’ve come to find a new appreciation for … “5 lessons I’ve learned from coaching writing”

Read More

My SharePoint site pet peeves

Through some previous contracts, I’ve gained experience interacting with administering SharePoint sites including managing document libraries, user access, creating lists and other site elements. In fact, I believe that today’s technical writer needs to be fluent in SharePoint site administration. During this time, I’ve inherited … “My SharePoint site pet peeves”

Read More

The technical writer’s 5 best friends

Technical writers need to expand their personal and professional friends because they need to. Building a strong personal and professional network 1. The product manager The product manager can be the technical writer’s best friend or worst enemy. Knowing a competent product manager can aid technical writers to … “The technical writer’s 5 best friends”

Read More

Building the better G Suite administrator

I’ve written about G Suite and other cloud productivity tools or a while now. Furthermore, I’ve had the chance to explore the intersection of Microsoft Office and G Suite for technical writing and user productivity. G Suite can represent some significant cost savings for *some* … “Building the better G Suite administrator”

Read More

An alternative perspective about taking meeting minutes

I was talking to a recruiter once who asked me how I felt about taking meeting minutes. The first thing I said was “I think meeting minutes are overrated because I’ve rarely if ever seen them consulted again by meeting participants. When is the last … “An alternative perspective about taking meeting minutes”

Read More

Simple guidelines for running technical document reviews remotely

With some clear expectations and a little planning upfront, running remote writing and document review projects can go smoothly.  Here are some lessons I learned when I was a freelancer about running remote writing and editing projects:

Read More

Lessons learned from working as a computer book industry technical reviewer

I was a computer book technical reviewer earlier in my career. It was a freelance gig, but I still consider the work one of the more formative chapters in my professional writing career even though it wasn’t writing work. Computer book technical reviewers sometimes called … “Lessons learned from working as a computer book industry technical reviewer”

Read More

Moving your team from email inboxes to online collaboration

There is a dizzying array of online collaboration applications available today. Even in 2017, you still have to write your own migration plan to move your team from email inboxes to an online collaboration platform. A proper collaboration platform migration is agnostic — these tips … “Moving your team from email inboxes to online collaboration”

Read More

The gentle art of project documentation control

Managing project documents can be an underappreciated art in some organizations. It’s an area where a technical writer should take charge. I’ve seen document control of all stripes throughout my career. Document control that works. Document control that didn’t work. Even document control that caused … “The gentle art of project documentation control”

Read More