My SharePoint site pet peeves

Through some previous contracts, I’ve gained experience interacting with administering SharePoint sites including managing document libraries, user access, creating lists and other site elements. In fact, I believe that today’s technical writer needs to be fluent in SharePoint site administration. During this time, I’ve inherited … “My SharePoint site pet peeves”

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Indecision and the evolution of my personal websites

Years ago, I thought it was a good idea to publish both a professional website and a personal blog. It was around the time I was able to purchase willkelly.com and willkelly.org. I was a contract technical writer and figured that the sites would help … “Indecision and the evolution of my personal websites”

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Does it take a community to document a technical issue?

The technical writer profession takes it on the chin sometimes. So much so, community-based technical documentation – user forums, wikis, blogs, and other social media – is becoming a go-to source for technical documentation and training. On how to perform technical tasks and thus to … “Does it take a community to document a technical issue?”

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Building the better G Suite administrator

I’ve written about G Suite and other cloud productivity tools or a while now. Furthermore, I’ve had the chance to explore the intersection of Microsoft Office and G Suite for technical writing and user productivity. G Suite can represent some significant cost savings for *some* … “Building the better G Suite administrator”

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An alternative perspective about taking meeting minutes

I was talking to a recruiter once who asked me how I felt about taking meeting minutes. The first thing I said was “I think meeting minutes are overrated because I’ve rarely if ever seen them consulted again by meeting participants. When is the last … “An alternative perspective about taking meeting minutes”

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The center of continuous technical education must be you

I’ve come to realize the importance of working in environments where continuous technical education is imperative to the success of projects and overall company health. We live in a world that harps on the value of work/life balance. I have no arguments with balance but technical … “The center of continuous technical education must be you”

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