The recruiter backlash against technical writers with public sector experience

Photo by Casey Horner on Unsplash Over the years, I’ve come across technical recruiters who have a bias against technical writers with public sector project experience. Here’s one such reference I came across a few years ago: By contrast, a background in government or national intelligence … “The recruiter backlash against technical writers with public sector experience”

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The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much … “The curse some non-technical people place on themselves unnecessarily”

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Conducting a tech documentation audit: The first 30 days onsite as a technical writer

Photo by Mimi Thian on Unsplash A typical interview question I’ve gotten in the past is what do I do when I come in as a new technical writer that is the first one inside of an organization. Some of my technical writer roles in the … “Conducting a tech documentation audit: The first 30 days onsite as a technical writer”

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My thoughts about documenting SaaS versus traditional software

Photo by Andrew Neel on Unsplash My experience writing documentation for cloud and software-as-a-service (SaaS) solutions has evolved over time. I spent a good bit of my career documenting large-scale systems and data center operations so I guess you can say that I appreciate playing at … “My thoughts about documenting SaaS versus traditional software”

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Dropbox Paper and the art of the project plan template

I’ve been a fan of Dropbox Paper and minimalist word processors for a while now. In fact, I use Dropbox Paper for many of my personal writing projects. Recently, the Paper team added a Project Plan as a document option. Dropbox Paper excels at taking … “Dropbox Paper and the art of the project plan template”

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7 signs you are losing at enterprise collaboration

Image by geralt via Pixalbay I’ve come into more than one technical writing engagement only to found the organization was losing or had already lost at enterprise collaboration. As a technical writer, I’ve always had a vested interest in collaborative cultures and platforms. They help me … “7 signs you are losing at enterprise collaboration”

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