How Can IT Leaders Improve Processes in Areas Like Document Management to Boost Productivity?

Behind the tools, however, are the people using and deploying them—IT leaders and workers—observes Will Kelly, senior technical writer and content strategist. “Improving processes in areas like document management means getting direct input and feedback from the people doing the actual work,” he says. “It can be too easy for some IT leaders to sit in their office and create processes that aren’t supportable by the workers building products and serving customers. Take that direct input, start small, and ite

Source: How Can IT Leaders Improve Processes in Areas Like Document Management to Boost Productivity?

Will Kelly

My name is Will Kelly. I’m a technical writer and content creator based in Northern Virginia. These days I write a lot about cloud computing and DevOps. My articles have been published by TechTarget, Samsung Business Insights, TechBeacon, CNET TechRepublic, and others. By day, I work in the corporate growth group of a large systems integrator. At night, I do circuit training, then go home and write more. Follow me on Twitter: @willkelly.

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