Conducting a tech documentation audit: The first 30 days onsite as a technical writer

Photo by Mimi Thian on Unsplash A typical interview question I’ve gotten in the past is what do I do when I come in as a new technical writer that is the first one inside of an organization. Some of my technical writer roles in the … “Conducting a tech documentation audit: The first 30 days onsite as a technical writer”

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My thoughts about documenting SaaS versus traditional software

Photo by Andrew Neel on Unsplash My experience writing documentation for cloud and software-as-a-service (SaaS) solutions has evolved over time. I spent a good bit of my career documenting large-scale systems and data center operations so I guess you can say that I appreciate playing at … “My thoughts about documenting SaaS versus traditional software”

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Dropbox Paper and the art of the project plan template

I’ve been a fan of Dropbox Paper and minimalist word processors for a while now. In fact, I use Dropbox Paper for many of my personal writing projects. Recently, the Paper team added a Project Plan as a document option. Dropbox Paper excels at taking … “Dropbox Paper and the art of the project plan template”

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