Avoiding the siren of too smart, too small for your team

Image by Henry McIntosh via Unsplash.com One of the challenges of growing an organization in today’s technology industry is avoiding what I call being too smart, too small. It’s when a small company has a few alpha programmers and perhaps a dynamic manager who create … “Avoiding the siren of too smart, too small for your team”

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7 ways to wreck virtual team collaboration without really trying

by Mike Wilson via Unsplash.com When I got my start as a technical writer, everybody worked in the same office, in the same building. Collaboration in those days was via shared network drives and eventually corporate email. I’ve been working remotely pretty much since 2012 … “7 ways to wreck virtual team collaboration without really trying”

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5 reasons to use personal spaces on wikis & collaboration platforms

I’ve been using Atlassian Confluence for about a month now as part of a new technical writing contract. While I’ve been a wiki and collaboration platform proponent forever, the move from work at home to client site based technical writer got me thinking about my … “5 reasons to use personal spaces on wikis & collaboration platforms”

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7 wickedly simple ways to improve virtual team communications

I’ve been interested in remote working since I first worked remotely as a computer book technical reviewer back in the nineties. I’ve put my stake in the ground about the importance of culture for collaboration. Fast forward to today, I’ve had the opportunity to write … “7 wickedly simple ways to improve virtual team communications”

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Why Johnny can’t document a product

Image by Farzad Nahafi via Unsplash.com Much of my technical writing career has been spent as a contractor and consultant working with organizations that didn’t have technical documentation in place and need it in place fast. Throughout my travels, I’ve also spoken to even more … “Why Johnny can’t document a product”

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