Every job hunt and even unsolicited discussions with recruiters bring me more tales of organizations continuing to have issues producing and maintaining technical documentation. It is not isolated in one sector and I keep hearing the same problems repeatedly. This has been a real disappointment for me over the years I was a contract technical writer and now that I have a staff technical writer job.
Developing technical documentation isn’t fun. Otherwise, it wouldn’t be such an afterthought. Things aren’t made any easier with a technical writing profession that is fragmented on the true role of the technical writer.
Here are some ways organizations sabotage their own technical documentation: