The curse some non-technical people place on themselves unnecessarily

Photo by Natalie Jeffcott on Unsplash As a technical writer, I straddle two worlds. In one world, I have to collaborate with brilliant solution architects, programmers, and engineers. In the other world, I have to work with marketing, designers, and trainers. Straddling that line so much … “The curse some non-technical people place on themselves unnecessarily”

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Dropbox Paper and the art of the project plan template

I’ve been a fan of Dropbox Paper and minimalist word processors for a while now. In fact, I use Dropbox Paper for many of my personal writing projects. Recently, the Paper team added a Project Plan as a document option. Dropbox Paper excels at taking … “Dropbox Paper and the art of the project plan template”

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Avoiding Mission Impossible technical writing projects

Photo by Aaron Mello on Unsplash I’ve had the great fortune in my career to work on some very tough projects — in what I like to call documentation unfriendly environments — and won some and lost others but learned so much about technology and how to work independently as … “Avoiding Mission Impossible technical writing projects”

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Microsoft Planner: A lightweight project management application for the Office 365 enterprise

Image from Microsoft Image Gallery I had to learn Microsoft Project years ago because I was the only one on the team who had the time and inclination to learn it. The software developers on the team would have nothing to do with the application. Good … “Microsoft Planner: A lightweight project management application for the Office 365 enterprise”

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Moving your team from email inboxes to online collaboration

There is a dizzying array of online collaboration applications available today. Even in 2017, you still have to write your own migration plan to move your team from email inboxes to an online collaboration platform. A proper collaboration platform migration is agnostic — these tips … “Moving your team from email inboxes to online collaboration”

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The gentle art of project documentation control

Managing project documents can be an underappreciated art in some organizations. It’s an area where a technical writer should take charge. I’ve seen document control of all stripes throughout my career. Document control that works. Document control that didn’t work. Even document control that caused … “The gentle art of project documentation control”

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6 ways to sabotage your technical documentation

Every job hunt and even unsolicited discussions with recruiters during the past few years brought me more tales of organizations continuing to have issues producing and maintaining technical documentation. It is not isolated in one sector, and I keep hearing the same problems repeatedly. This … “6 ways to sabotage your technical documentation”

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Using Asana for managing personal projects

While covering project management and collaboration topics for CNET TechRepublic, I had the opportunity to write about Asana, a social task management platform. I liked it so much I started using to manage the editorial checklists I create for articles, blog posts, and corporate client … “Using Asana for managing personal projects”

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Creating the collaborative corporate culture

Technology pundits, consultants, and academics often see the latest online technologies, millennials, and work/life Balance are what drives online collaboration. It takes more than just one of those trends to drive collaboration. It’s about the total culture of so I’ve found during my time as … “Creating the collaborative corporate culture”

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