Tag Archives: SharePoint

SharePoint Evangelism Focused On The End User

As much as Microsoft SharePoint can help an organization and their business processes, it is also one of the most misunderstood applications and platforms out there. Working with SharePoint in commercial and federal government environments has reaffirmed this perception of mine time and time again and I even consider myself a strong proponent of the product. Much of the SharePoint body of knowledge available in print and online is directed towards power users, administrators, and developers. I think this is a real disservice to SharePoint as a platform and productivity tool because its gospel often sputters on the road to reaching the end users who have to use and often need it (whether they know it or not).

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Why Johnny Can’t Collaborate

As a technical writer, I am a believer in online collaboration. A collaboration platform includes document versioning, document security, and an audit trail that can benefit just about any organization’s document development life cycle. However, the fact that remains that too often is “Johnny can’t collaborate.” Online collaboration starts off with the best of intentions but seems to collapse like a house of cards when it hits a technical, political, or business process snag.

Platforms like SharePoint, Office 365, and productivity applications like Microsoft Office 2010 and even Adobe Acrobat enable project teams to collaborate on their documents online without having to email back and forth.

Here are some reasons why organizations can’t collaborate.

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My Thoughts about Microsoft SharePoint and the iPad

Two of my favorite professional reading topics lately have been Microsoft SharePoint and the iPad. I am staying abreast of SharePoint technologies because my current contract is due to end in July and documenting a major SharePoint implementation is still high up there on my “technical writer bucket list”. I am a big iPad user and enjoy following its advances into the corporate enterprise.

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My Technical Writing Process

Many of my previous technical writing assignments placed me in organizations that had formerly placed little or no effort in technical documentation and needed to have technical documentation in place to support a major technology initiative, product launch, or a major audit.

One of the things I always try to do is to attack a new technical writing effort methodically – either at the client’s direction or behind the scenes – because I like a smooth running writing project.

Here is a high-level overview of the elements in my technical documentation development process:

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Online Collaboration for Volunteer Groups

Now that I am starting to feel better, I am volunteering with the brand new Jobs Ministry at my church.  I am an inveterate job hunter after having been a contract technical writer for the bulk of my career so I thought I might have something to give. The ministry has drawn a group of senior professionals from a number of disciplines – with the corresponding disparate schedules – and requirements for putting documents online so they are accessible to the various work groups with the challenge that there is a wide range of technology skill sets in the overall group.

Many methods for collaborating got bandied about the meetings including:

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SharePoint Productivity for Project Teams: Out of the Box

The popularity of Microsoft SharePoint has given rise to a whole slew of third party application add ins and professional services that organization’s can use to  customize and add functionality to their SharePoint sites. However, on the road to SharePoint adoption you might not always be able to get what you want until you score some initial victories. You can score some of these victories right out of the box – with minimal SharePoint knowledge and the appropriate user permissions – so here are a few ideas to get you started  right out of the box.

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SharePoint Governance and the Technical Writer

When I was out on quarantine after a medical test the other week, I made extra efforts to catch up on some professional reading and take an informal survey of where my local job market is at for technical writing positions. Out of the usual sundry job requirements that never seem to leave the job boards, there was a call for a technical writer contractor to help an organization to develop their SharePoint governance documents. Proper SharePoint governance is not about ruling with an iron hand. Rather, it should be about putting in the appropriate policies and framework to help maximize the organization’s investment in the SharePoint platform while offering users maximum productivity while securing an organization’s proprietary information and related interests.

The enlightenment of this move was not lost on me because the right technical writer can be a real strong contributor to a SharePoint rollout, implementation, or upgrade if they are put into the right position.

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Developing a SharePoint Culture

Based on what I’ve been hearing in some recent unsolicited recruiter calls, Microsoft SharePoint is continuing to gain steam and traction in my local marketplace. This makes me happy as a technical writer and professional but leaves me thinking are more organizational cultures adapting to the platform and becoming a “SharePoint culture.”

It is one thing to roll out SharePoint inside an enterprise but another thing entirely for folks to use SharePoint. After seeing the full spectrum of SharePoint implementations in my time as an IT contractor, I’ve come to see that SharePoint also has to become part of the organizational culture in order to by successful.

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Take your Team from Email Inboxes to Online Collaboration

Diagram showing overview of cloud computing in...Image via Wikipedia

There is a dizzying array of online collaboration applications available today that can satisfy the requirements of organizations with teleworkers, virtual teams, and freelancers. In fact,  I’ve thought there are almost too many choices and that potential buyers have to really nail down their online collaboration requirements.

 

What many of these online collaboration offerings gloss over is the proper implementation of such a collaboration solution and the best ways to move users from depending on their email inboxes and other file stashes to migrating their documents and processes online. A good implementation is platform agnostic – these tips can apply to cloud-based solutions or a solution you remotely access on your employer’s network – and should involve around user requirements, “spring cleaning”, and maintaining user productivity.

 

Here are some tips to better manage moving your team from their email inboxes to online collaboration:

 

 

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Projects@Work – Extending SharePoint

Microsoft SharePoint is the standard document collaboration platform in many organizations with many teams using it to centralize project collaboration and communications. You can also extend SharePoint into a powerful project management platform through use of third-party applications that publish data to your site and through web parts, applications that “snap in” to a SharePoint site.

via www.projectsatwork.com

 

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