Avoiding Mission Impossible technical writing projects

Photo by Aaron Mello on Unsplash I’ve had the great fortune in my career to work on some very tough projects — in what I like to call documentation unfriendly environments — and won some and lost others but learned so much about technology and how to work independently as … “Avoiding Mission Impossible technical writing projects”

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An alternative perspective about taking meeting minutes

I was talking to a recruiter once who asked me how I felt about taking meeting minutes. The first thing I said was “I think meeting minutes are overrated because I’ve rarely if ever seen them consulted again by meeting participants. When is the last … “An alternative perspective about taking meeting minutes”

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5 things every technical writer needs to experience at least once

Photo by Carl Heyerdahl on Unsplash During the course of my annual end of the year home office clean, I came across some meeting notes from my last job hunt in 2016. It got me thinking about the current state of the technical writer profession. Many … “5 things every technical writer needs to experience at least once”

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Running technical document reviews using remote team members

With some clear expectations and a little planning upfront, running remote writing and document review projects can go smoothly. Here are some lessons I learned when I was a freelancer about running remote writing and editing projects: Set expectations for review comments. When I was … “Running technical document reviews using remote team members”

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Building the better technical editing and QA cycle

Photo by Avi Richards on Unsplash It’s rare when I don’t hear complaints about the technical editing and reviewing of documents and the QA cycle in general. It’s unfortunate because building a document QA process that’s supportable and replicable Here are some considerations to keep in … “Building the better technical editing and QA cycle”

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5 reasons why your enterprise social network won’t improve your document reviews

Photo by Lauren Mancke on Unsplash Through my work as a technical writer, I’ve become a student of document reviews especially those performed by geographically dispersed work teams. You may know from your own experience that document reviews can be a painful process — often times poorly enforced, … “5 reasons why your enterprise social network won’t improve your document reviews”

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Using Trello for managing editorial projects

My work as a technical writer sometimes means having to manage my own projects yet communicate about them in a way that programmers and engineers can understand without having flashbacks to college freshman English. I’ve come to use Trello for managing document projects. Technical people … “Using Trello for managing editorial projects”

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3 Microsoft Word template decisions to avoid

Microsoft Word templates can be an incredible productivity tool. Templates ensure a consistent look and feel across your documents. Using a template frees you up to focus on other things about the document you are writing. Yet, Microsoft Word templates can also be a productivity … “3 Microsoft Word template decisions to avoid”

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Building the Microsoft Word skills of non-writers in your organization

Throughout my career, I’ve had the opportunity to work with a lot of non-writers such as solution architects, trainers, instructional designers, and project managers. Often it meant coaching them through technical writing tasks and fixing their Microsoft Word issues. The experiences have given me insight … “Building the Microsoft Word skills of non-writers in your organization”

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